YOUR PRIVACY

The Kilfinan Hotel respects your privacy and we aim to comply with the latest privacy and data protection requirement that pertain to businesses based and operating in Scotland.


This policy explains how we collect and handle data relating to website visitors and your related interactions and communications with the Kilfinan Hotel.


This policy may be altered at any time and was last published on 9th January 2021.

Who Collects Your Information?


The information is being collected by, and for, the Kilfinan Hotel. The Kilfinan Hotel is owned and operated by H&C Hospitality Ltd (SC680720).


Details of the person(s) responsible for handling data are listed in the document.


How We Collect Your Information?


Information can be collected in the following ways:

  • If you contact us via our email, telephone, social media channels or other form of electronic correspondence;

  • Via booking details supplied from our Agents; &

  • If you were to call the owners using the emergency numbers given to you by the Agents.


Anonymous data (relating to your computer/device, not to you personally) is also collected whenever someone merely visits one of our web pages.


Information We Collected


We will only collect the minimum information required for the purposes of being able to contact you to answer your query, to send information relating to a potential booking, or to offer additional advice, help or services, before or during your booked visit.


Should a booking be made, we then have access to basic information relating to your booking, including the bookers name, telephone number, email address, postal address, number of people in the party, along with any preferences or special requirements.


Should legislation require for further information to be collected with the Kilfinan Hotel when making a booking or related transaction, this will be highlighted to the prospective guest.


How Your Data Is Used


When you contact us, your data is only used for correspondence purposes. We will not pass your contact details and other personal data to a third party.


Some data will also be used for internal record keeping and to help us assess how to improve the services that we offer.


Anonymous data collected from cookies is used purely to compile statistics regarding the website traffic so that we can judge how well the website is performing. The anonymous data is collected and the statistics are compiled using the methods listed below.


We will also use and share data with relevant authorities in support of the Kilfinan Hotel’s compliance with all relevant statutory or regulatory requirements made of it.


Access To Your Information


We will not sell or rent your information to third parties.


We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.


Anonymous data derived from cookies may be shared with third parties for technical purposes only.


Your Consent


We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.


You can change your marketing preferences at any time by contacting us by email


How You Can Access & Update Your Information With Us


The accuracy of your information is important. If you change your email address, or if you believe any of the other information we hold is inaccurate or out of date, please email us. We will promptly correct any information found to be incorrect.


You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.


Your Right to Restriction


You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you are happy to accept marketing messages relating to Events and/or Promotions;

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us;

  • If you do not want Website Analytics to compile anonymous statistics about the interaction between your device and our website, you can search, download and install the Analytics Opt-Out Browser Add On, relating to your specific browser.


Your Right To Be Forgotten


Data will only be stored for as long as it is needed. Unnecessary data will be erased.


Information Security


When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems, which are configured to align with technical and industry best practice.


Payment Security


Currently, we do not take payments over this site.


Breach Notification


If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours of the breach being identified.


Social Media


The Kilfinan Hotel operates various social media accounts. We are bound by the privacy policies of those providers and will not gather information to use outside those platforms unless given express permission by the user.


Users Under 18 Years Of Age


Any user under 18 years of age must have their parents'/guardians' consent to use our website. Users without this consent are not allowed to provide us with personal information.


Cookies


A cookie is a small file sent to your computer's hard drive by a web page that you visit. Cookies allow web applications to recognise your device (not you personally) as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device's functions.


The Web Host uses traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. We only use this information for statistical purposes to helps us improve our website.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies; however, you can usually modify your browser settings to decline or block cookies if you prefer.


For more information on cookies, please visit www.allaboutcookies.org


What to do if you don’t want cookies to be set?


If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that some functions of the website might become inoperable. The cookie banner that pops up will select some preferences you can make within the site, with any further preferences made in your specific browser.


A link to this Privacy Policy is available on our website.


Acceptance


By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.


If we make material changes to this policy, we will highlight this on our website that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept any such future changes.


Web Host


Our web site is hosted by and managed via Wix.com.


Details of Wix’s own Privacy Policy can be found on the company’s website.


Owner Contact


Mr Chris Harrop

hello@kilfinanhotel.co.uk  

01700 821 201


Data Controller


Mr Chris Harrop

 

Address

Kilfinan Hotel, Kilfinan, Tighnabruaich, Argyll & Bute, PA21 2EP, Scotland, UK

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+44 (0) 1700 821 201

Privacy Policy

© by H&C Hospitality Ltd (SC680720) trading as the Kilfinan Hotel